
Main responsibilities:
- Acts as a Subject Matter Expert (SME) contributing to technical, functional design. Provide expertise to business process owners, operation support or project teams
- Support Business Owners on business requirements and perform business analysis, outlining problems, opportunities and solutions to support decisions for new or changed IS solution/services
- Cooperate with Solution Architects to ensure consistent design of Salesforce Platform
- Cooperate with Service Owner to ensure quality and stability of Sales Cloud
- Collect, document and review business requirements from Business owners
- Provide a good understanding of product and business owner needs, transparency and continual engagement
- Understand the customer journey and business value realization
- Define solutions fulfilling customer requirements, ensuring leverage of best practices
- Ensure functional specification from project teams supports an overall solution design
- Lead continuous development and innovation of solution to enable increased solution value realization
- 6+ years of experience in IT
- 4+ years of experience in Salesforce development or Business Analysis
- 2+ years of experience as Salesforce Functional or Business analyst
- Experience with Sales Cloud
- Experience with Apttus, Conga products
- Experience and strong skills in collaboration with external suppliers and development team spread around the world
- Salesforce certification, at least Administrator
- Apttus/Conga certifications – nice to have
- Knowledge of Business Analysis Principles and best practices
- Customer focused problem solving skills
- Exceptional communication skills
- Good stakeholder management skills
- Fluent English
Offer:
- Cooperation with experienced experts in an international environment
- Using individual development and training opportunities, from specific positions to soft skills
- Private medical care (including offers for family members) and life insurance
- Attractive salary based on your experience and skills, plus other financial benefits such as an annual bonus and an internal share buyback program
- Material benefits: from the offer of a healthy lifestyle, through knowledge sharing, to integration activities
The offer applies to permanent work.