Business Analyst

Company Overview

 

Every day SALESmanago helps hundreds of the world’s most recognizable brands, such as Starbucks, BMW, Crocs, New Balance, and Victoria’s Secret, as well as many smaller organizations to connect with their customers. In fact, our leading Customer Engagement Platform is used by 2000+ midmarket and enterprise clients in more than 50 countries, helping people all over the world to benefit from a better, more personal consumer experience.

 

Based in Kraków, Poland, but expanding rapidly internationally - SALESmanago employs over 350 highly talented marketing, sales, consulting, data science, and R&D professionals. Our Company is growing revenue at 40% annually and is the European technology leader in digital customer engagement.

Business Analyst
A workplace: Kraków
Responsibilities
  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Help design, document, and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to the product team
  • Communicate key insights and findings to the product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer
Requirements
  • Previous experience in Business / Systems Analysis or Quality Assurance
  • A degree in IT / Computer Science
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Strong written and verbal communication skills including technical writing skills
  • Fluency in English (B2/C1) both in writing and verbal communication
What we offer
  • The opportunity to make a career in a fast-growing, international-expanding company
  • Gain a unique position on your resume that will enhance your professional profile permanently
  • Work in a dynamic environment where you will grow and achieve the highest level of personal performance
  • The opportunity to work with an amazing People Team within an amazing Company
  • A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
  • Daily challenges that will allow you to learn more and develop new skills
Key Takeaways

 

Role: A unique opportunity for a Business Analyst to join SALESmanago at the exciting moment of rapid growth acceleration

 

Location: Krakow (with some remote working flexibility)

 

Package: Competitive salary and benefits

Please include the following clause in your CV:

„I agree to the processing of personal data provided in this document for realizing the recruitment process by Benhauer Sp. z o. o. pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).”

The above consent to the processing of personal data is voluntary, however it is necessary to consider the application in the recruitment process.

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