Game Support Representative with Polish and English



*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

If you are passionate about gaming, join our Game Support team in the CX (Customer Experience) industry TELUS International Bulgaria - get the job you will enjoy!


Game Support Representative with Polish and English

A typical day:
  • Assist our players with any issues they might experience or report via email and chat only
  • Focus on the player and provide the ultimate player experience
  • Listen to the voice of the players and communicate it further to the appropriate teams
  • Work with our team to improve our processes

Sounds good, right?

 

If you have:
  • Fluency in Polish and a good command of English
  • Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues.
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success
We Offer:
  • Relocation assistance
  • Fully paid trainings
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

We care about our employees well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

Please remember to enter the following clause: I hereby give consent for my personal data included in my offer to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments).

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