German Speaking Customer Service Professional


Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.


We are looking for candidates for the position: 


German Speaking Consumer Experience Advisor (remote recruitment)

Place of work: Work from home


German Speaking Customer Service Professional
Reference Number: 244610

Consumer Experience Advisor / Brand Ambassador is a consumer facing role providing resolution and support to online consumers and global consumer care including order taking and upselling/cross selling of products, promotion of products through online beauty advice, handling consumer enquiries though phone and e-mail and liaise with external parties to obtain information to resolve queries.


  • Provide advice, answer questions and promote our brands in every interaction by phone and e-mails
  • Process consumer orders, providing information to enable cross selling and upselling of products
  • Provide reports, resolve technical queries and undertake associated administrative activities
  • Maintain and update product related information, marketing, promotional events, pricing, etc, where applicable
  • Provide a “High-Touch” consumer service to our customers
  • German C1/C2
  • English B1/B2
  • Excellent communication skills both written and verbal
  • The desire to exceed expectations and ability to take ownership of issues
  • The ability to prioritise and manage the workload effectively, have a flexible approach, be able to work independently, but also a team player
  • Previous experience and knowledge of systems and liaising with suppliers
  • Ability to handle difficult situations and tasks
  • Computer skills (MS Office)
  • Labor contact (full time 40 h/week)
  • Private healthcare
  • Multisport card
  • Christmas vouchers
  • Employee command program
  • Trainings
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Sitel Polska Sp. z o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Sitel Global Corporations privacy policy (available at

    Arla Global Shared Services Sp. z o.o.

    pomorskie / Gdańsk


    Service Desk Supporter with German

    Assist in conducts of the global IT support according to plan Handles tasks while taking business needs into consideration Working structured with case handling Daily conducts global support activities Constantly works within knowledge process and daily...


    małopolskie / Kraków


    System Specification Engineer, Control Plane [rekrutacja online]

    Daily activities You will be responsible for analysis and design of new products and related features for 5G Radio Access technology, interaction with 3GPP standardization delegates working on defining the functions and procedures in 5G RAN,...

    iRekruter Sp. z o.o.

    lubuskie /


    QA Automation Engineer

    Test automation specialist with C# experience, focused on automating FE side of the application using selenium. Self driven tester who can manage writing and maintaing tests on his own. Creating new tests Creating and expanding test framework Maintaining...

Więcej ofert pracy

Podobne oferty pracy

  • Portal t

    mazowieckie / Warszawa


    Młodszy specjalista ds. obsługi klienta

    Najważniejsze zadania: Redagowanie, edytowanie oraz dodawanie ogłoszeń na portalu; Tworzenie szaty graficznej ogłoszeń; Prace w HTML z wykorzystaniem CSS; Dbanie o właściwy poziom mailowej i telefonicznej obsługi klienta. Nasze oczekiwania:...

  • SITEL Polska t

    mazowieckie / Warszawa


    Specjalista ds. obsługi klienta - j. niemiecki

    W naszym zespole będziesz telefonicznie i mailowo wspierać użytkowników laptopów i drukarek (koordynowanie dostaw, zwrotów, sprawdzanie statusu naprawy). Oczekujemy: Bardzo dobrej znajomości języka niemieckiego (min. C1) Dyspozycyjności do pracy...

  • Motorola Solutions Systems Polskat

    małopolskie / Kraków


    Technical Support Engineer (2nd shift)

    (2nd shift) Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the...