IT Support Assistant

IT Support Assistant
Location:Warszawa
Your responsibilities
  • Installing and upgrading applications, systems
  • Maintenance and administration of computer networks and related IT environments, including computer hardware, systems, application software
  • Diagnosing and solving problems related to IT equipment
  • Installation and configuration of hardware and software for company computers
  • Technical support for users in PL/DK/SE/NO/FR/UK/GE/NL via ticketing system
  • Constant development of technical knowledge in the field of technologies and tools used.
  • Preparing work desks for new employees
  • Taking care of IT equipment – support in receiving and storing newly purchased equipment
  • Keeping records of equipment issued to users
  • Close cooperation with the administration team – helping with daily office cases
Our requirements:
  • Commercial experience is welcome, eg work / internship / apprenticeship
  • Experience related to working with Microsoft products
  • Basic Knowledge of Windows 10 Troubleshooting
  • Knowledge of LAN / WAN (Ethernet, TCP / IP) issues
  • Very good knowledge of spoken and written Polish and English
  • Very good organization of work, great independence
This is how we work
  • in house
  • you develop several projects simultaneously
Team members
  • IT administrator
What we offer
  • Development in our company structures
  • International team
  • Friendly and informal atmosphere
  • Flexibility about employee contract
  • Benefits (Multisport card, Medicover, training budget, English language classes)
  • Work from our PDC office
  • Flexible working hours
  • Business equipment (computer, telephone, monitor)

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