Service Desk Agent with Croatian



Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

Service Desk Agent with Croatian
Miejsce pracy: woj. podkarpackie

#MoveForward with Fujitsu!

 

Perfect choice! You just set the right direction for your future with this click!

But first, let us introduce ourselves. We are Fujitsu, a global leader in technology and business solutions that transform organizations and the world around us. Want to build new possibilities by connecting people, technology, ideas and creating a more sustainable world where anyone can advance their dreams with us? Jump on board Fujitsu as an IT Help Desk, where you will handle IT support and act as the first point of contact for IT problems. Read the job description, leave your CV, and take the lead in your career!

  • processing reports of technical problems as 1st Line Telephone Customer Service,
  • diagnosing the problems and trying to solve them,
  • forwarding requests to other departments if no other solution is possible,
  • ensuring the quality of communication,
  • registering and analyzing reports,
  • suggesting improvements and optimizations.
  • fluency in English & Croatian (at least B2).
  • high-level communication skills,
  • familiarity with computer hardware construction,
  • knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
  • team-oriented attitude.

Nice to have

  • educational background as an information technology technician.

We offer

  • remote work,
  • continuous development,
  • initial trainings preparing to work,
  • laptop and if necessary – office inventory (chair, lumbar support pillow etc.),
  • introduce a friend program.

We dont require experience in the IT industry or in a similar position – we will teach you everything!

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

  • processing reports of technical problems as 1st Line Telephone Customer Service,
  • diagnosing the problems and trying to solve them,
  • forwarding requests to other departments if no other solution is possible,
  • ensuring the quality of communication,
  • registering and analyzing reports,
  • suggesting improvements and optimizations.
  • fluency in English & Croatian (at least B2).
  • high-level communication skills,
  • familiarity with computer hardware construction,
  • knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
  • team-oriented attitude.

Nice to have

  • educational background as an information technology technician.

We offer

  • remote work,
  • continuous development,
  • initial trainings preparing to work,
  • laptop and if necessary – office inventory (chair, lumbar support pillow etc.),
  • introduce a friend program.

We dont require experience in the IT industry or in a similar position – we will teach you everything!

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland
L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/





Textorial Park
ul. Fabryczna 17
90-344, Łódź

University Business
Park ul. Wólczańska 178
90-530, Łódź

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

.KTW
Aleja Roździeńskiego 1
04-202, Katowice

    Aon

    małopolskie / Kraków

    21-05-2022

    Data Administrator with German

    You’re well-organized, speak good English and German and want the chance to develope yourself in a corporate environment? Do you enjoy working with data in Excel files and making sure everything’s correct? If yes, then read on. We are looking for...

    WILK ELEKTRONIK S.A.

    śląskie / Łaziska Górne

    21-05-2022

    Informatyk

    Kluczowe zadania na tym stanowisku: Instalacja i konfiguracja oprogramowania użytkowego/serwerowego; Zakup sprzętu komputerowego, telefonów oraz licencji na oprogramowanie ; Realizacja procedur reklamacyjnych sprzętu IT; Administracja kontami i...

    PGE Systemy S.A.

    mazowieckie / Warszawa, ul. Mysia 2

    21-05-2022

    Ekspert ds. bezpieczeństwa IT

    Zakres obowiązków: Wykrywanie anomalii, zagrożeń i ich wpływu na infrastrukturę IT całej grupy PGE Udział w procesie analizy i obsługi incydentów bezpieczeństwa IT całej grupy PGE Wsparcie jako L3 obsługi incydentów rejestrowanych w...

Więcej ofert pracy

Podobne oferty pracy

  • IT CONNECT Sp. z o.o.t

    lubelskie / Lublin

    21-05-2022

    Konsultant HelpDesk

    Wsparcie techniczne i merytoryczne dla Klientów firmy Rejestracja i klasyfikacja przychodzących zgłoszeń Aktywna współpraca z innymi działami wsparcia Monitoring realizacji zgłoszeń Monitoring rozliczeń z Klientami Współpraca z Klientem...

  • IT CONNECT Sp. z o.o.t

    mazowieckie / Warszawa

    21-05-2022

    Konsultant HelpDesk

    Wsparcie techniczne i merytoryczne dla Klientów firmy Rejestracja i klasyfikacja przychodzących zgłoszeń Aktywna współpraca z innymi działami wsparcia Monitoring realizacji zgłoszeń Monitoring rozliczeń z Klientami Współpraca z Klientem...

  • IT CONNECT Sp. z o.o.t

    podlaskie / Białystok

    21-05-2022

    Konsultant HelpDesk

    Wsparcie techniczne i merytoryczne dla Klientów firmy Rejestracja i klasyfikacja przychodzących zgłoszeń Aktywna współpraca z innymi działami wsparcia Monitoring realizacji zgłoszeń Monitoring rozliczeń z Klientami Współpraca z Klientem...