Third Line Support Specialist

Avenga is a global IT and digital transformation champion. We deliver strategy, customer experience, solution engineering, managed services, software products and outsourcing services like: staff augmentation, team leasing and permanent employment.Together, we are more than 2500 professionals with over 20 years of experience. We are present in Europe, Asia and the USA.
Third Line Support Specialist
Miejsce pracy: woj. śląskie
Nr ref.: KWI/TLS/10/WAW

As an all-round Backup specialist you are able to independently manage the innovative concept of Software Defined Datacenter and guide migrations of business applications and data. Think of technologies such as software defined computer, networking and storage and service oriented operational models such as Infrastructure-as-a-Service (IaaS) and Private, Public and Hybrid Cloud.

  • You ensure that the backup application and services continue to function properly.
  • You offer support during incidents to end-users / customers and/or other IT departments.
  • You ensure that the documentation, instructions, procedures and knowledge are kept up-to-date.
  • You are the point of contact for IT management and maintenance.
  • You receive courses for new technologies and then apply them as required.

Skills mandatory needed

  • Experience in Backup solutions (Data protection), specifically CommVault.
  • Good understanding of operating systems like Windows, Linux
  • Basic knowledge of network concepts
  • Experience and certified with ITIL.
  • Experience with Powershell scripting.
  • Good English communication skills.
    Skills good to have
  • Experience in storage area Netapp & IBM.
  • Experience with Infrastructure-as-a-Service models with public cloud providers such as Microsoft Azure.
  • Experience with software defined storage Solutions.
Please include in your application the following consent:I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - Avenga IT Professionals Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position Third Line Support Specialist.

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